Driving growth inside existing customer portfolios.
Jeff Peck is an account management leader known for turning trusted customer relationships into durable revenue growth—through executive alignment, disciplined renewals, and a strong instinct for expansion opportunities that create real business value.
Turning existing customers into long-term revenue growth engines.
Live performance across closed revenue and qualified pipeline.
Current-year production and forward pipeline strength against a $750,000 annual target.
Commercial performance backed by measurable outcomes.
Track record across quota attainment, portfolio growth, retention, and career progression.
Standout production within a strategic account portfolio.
Recognized for meaningful expansion inside existing customer relationships.
Supported through disciplined renewals and long-term customer value creation.
Back-to-back recognition for top-tier performance.
Promotions in under three years based on growth impact and execution.
Company-wide standing earned through consistency and commercial credibility.
Operator credibility paired with modern account leadership.
Before moving into SaaS, Jeff built and ran service businesses. That foundation shaped a practical, operator-minded approach to account management: understand the business, align to outcomes, and earn trust by speaking the customer’s language.
Today, that background shows up in executive conversations, expansion strategy, renewal discipline, and the ability to surface whitespace opportunities that make sense commercially.
Core strengths
- Executive-level relationship building and consultative discovery
- Expansion strategy grounded in customer outcomes and commercial logic
- Renewal protection, retention discipline, and risk mitigation
- Founder-level business empathy and operational fluency
- Leadership presence with onboarding and team influence experience
A structured approach to expansion, retention, and long-term account value.
Designed to build trust, uncover growth opportunities, and protect revenue across strategic accounts.
Uncover the real growth story inside the account.
Identify operational friction, whitespace, stakeholder priorities, and the commercial triggers that create momentum.
Link recommendations to executive priorities.
Connect product value to business outcomes, financial logic, and the decision criteria that matter most.
Advance the right opportunities with precision.
Move upsell and cross-sell opportunities forward with clear timing, stakeholder support, and a strong business case.
Protect revenue by reinforcing long-term value.
Strengthen partnership trust, deepen adoption, and reduce future risk across the portfolio.
A career built around growth, trust, and customer outcomes.
Senior Account Manager — Strategic Markets
WorkWave / PestPac • 2025–PresentPromoted into the company’s highest-value strategic portfolio to lead renewals, expansion, and executive partnership.
- Delivered standout quota performance while driving more than $1M in account growth.
- Supported 110%+ net revenue retention through disciplined expansion and renewal strategy.
- Contributed to onboarding, leadership initiatives, and AI-enabled workflow pilots.
Account Manager — Strategic Markets
WorkWave / PestPac • 2024–2025Earned a rapid promotion into a more strategic book through strong performance in account growth and customer partnership.
- Finished at 134% of annual quota and ranked among top-performing account managers.
- Closed multi-year contract extensions and helped reverse revenue risk inside key accounts.
- Partnered cross-functionally to shape solutions for complex customer needs and accelerate deal progress.
Account Manager — Emerging Markets / BDR
WorkWave / PestPac • 2022–2024Advanced quickly from business development into account management by producing early and creating visible customer value.
- Exceeded KPIs while managing a high-volume book of business and supporting strong customer satisfaction.
- Built scalable adoption practices that supported broader organizational success.
Founder / CEO / Owner
Advantage Pest Control & Pestmaster Services • 2012–2022Built and operated successful service businesses while leading growth, P&L, operations, customer acquisition, and team performance.
- Scaled the business over a decade and completed a successful strategic exit.
- Gained firsthand insight into field-service operating pain points that now strengthen consultative sales conversations.
- Built the business acumen and client empathy that still shape a high-trust selling style today.
Recognition that reflects sustained commercial performance.
Open to senior account roles centered on growth inside existing portfolios.
Strong fit for organizations looking for someone who can protect revenue, expand within existing portfolios, build executive relationships, and create long-term customer value.
- Senior Account Manager
- Strategic Account Manager
- Enterprise Account Manager
- Customer Growth / Expansion Roles
Open to strategic account management opportunities where growth lives inside the customer base.
Especially interested in roles centered on portfolio growth, executive partnership, renewals, expansion strategy, and long-term customer value creation.